Penelope Necklace

All sales are final unless the products are defective or damaged upon receipt. 

Shipping in Canada:

We are offering FREE STANDARD SHIPPING within Canada on most online orders, as well as FREE EXPEDITED SHIPPING within Canada on all online orders of $100 CAD and more, after applied discounts and before taxes. The cost for shipping will automatically be deducted at checkout for all eligible orders. We are also offering the option of PAID EXPEDITED SHIPPING at the rate of $14.99 CAD on all online orders of $50 and more, after applied discounts and before taxes.

International Shipping:

We are offering PAID STANDARD SHIPPING at the rate of $14.99 CAD outside of Canada on all online orders. We are not responsible for customs and import duties; customers will be responsible for any applicable customs and import duties on their orders, including international taxes, charges, and any additional fees applicable.

General Shipping Information:

-We ship only on business days. Business days are from Monday to Friday, excluding holidays.

-Please note that orders generally take between 1-3 business days to be processed.

-We are responsible for your new purchase until it reaches the Post Office. After that, it is out of our control.

-Note that deliveries can be delayed by things out of our control such as customs delays, federal holidays, weather conditions, etc.